Payment Terms
Effective Date: 05 August 2024
1. Introduction
These Payment Terms (“Terms”) govern the payment process for the services provided by Behnam (“i” “we,” “us,” “our”). By engaging our services, you agree to comply with these Terms. Please read them carefully.
2. Pricing and Estimates
- Service Packages: We offer various service packages, including Starter, Professional, and Premium, with prices ranging from $200 to $10,000+ depending on the complexity and scope of the project.
- Custom Estimates: For projects outside our standard packages, we provide custom estimates based on your specific requirements. These estimates are valid for 7 days unless otherwise stated.
3. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
- Bank Transfers: Details will be provided upon request.
- PayPal: Secure online payments can be made via PayPal.
4. Payment Schedule
- Deposit: A non-refundable deposit of 50% of the total project cost is required to begin work. The deposit confirms your commitment and secures your spot in our schedule.
- Milestone Payments: For larger projects, payments may be divided into milestones. Each milestone will have specific deliverables and a payment due date. Work on the next phase will commence once the current milestone payment is received.
- Final Payment: The remaining balance is due upon completion of the project, prior to the final delivery of the website or the transfer of any deliverables.
5. Invoices and Receipts
- Invoices: Invoices will be sent electronically to the email address provided by you. Invoices are due upon receipt unless otherwise stated.
- Receipts: Receipts will be issued upon the successful completion of payment.
6. Late Payments
- Interest: Late payments may be subject to an interest charge of 7% per month on the outstanding balance.
- Suspension of Services: We reserve the right to suspend services, including website access and maintenance, if payment is not received within 7 days of the due date.
7. Refunds and Cancellations
- Deposits: All deposits are non-refundable.
- Cancellations: If a project is canceled by the client, refunds for any additional payments made will be determined on a case-by-case basis, depending on the amount of work completed and any expenses incurred.
- Termination: In the event of a termination initiated by Behnam, a refund for any incomplete work will be provided based on the percentage of work completed.
8. Disputes
Any disputes regarding invoices or payments must be submitted in writing within 30 days of the invoice date. We will work with you to resolve any issues promptly.
9. Changes to Payment Terms
We reserve the right to update or modify these Payment Terms at any time. Any changes will be effective upon posting on this page, and the “Effective Date” will be updated. Your continued use of our services after any changes indicates your acceptance of the new Payment Terms.
10. Contact Us
If you have any questions or concerns regarding these Payment Terms, please contact us at:
- Email: [email protected]
- Phone: +1 226 747 76 46
